Automotive Store Manager (West Bengal)

Job title: Automotive Store Manager (West Bengal)

Company: 2COMS

Job description: Job Description :Job Title: Experience Center ManagerRoles and Responsibilities

• Overseeing the overall management of the store

• Ensuring the store is adequately staffed at all times

• Meeting daily, weekly, and monthly conversion targets

• Supervising lead follow-ups by the team

• Ensuring uniform lead allotment for the Brand Champions

• Providing finance support to customers with the assistance of financers

• Enforcing adherence to sales SOP by the store team

• Recruiting, training, motivating, counseling, and monitoring the performance of new-vehicle sales employees

• Maintaining an accurate daily log of all sales activities

• Implementing and monitoring prospecting and sales control system for potential buyers

• Developing and monitoring a follow-up system for new-vehicle purchasers

• Fostering a customer-focused sales environment throughout the sales, delivery, and follow-up process

• Conducting daily and weekly sales meetings

• Staying updated on market trends and competitors’ activities

• Providing suggestions and recommendations for in-store merchandising and customer service improvement

• Producing sales, KPI, and other reports on a daily, weekly, monthly, quarterly, and yearly basis

• Overseeing stock count, control, and proper record of all stock movements and inventory

• Ensuring consistency in customer service based on established SOPs

• Handling after-sales queries and complaints

• Providing on-the-job training to team members

• Ensuring strong communication and transfer of important information within the team

Qualifications, Experience & Skills

• Excellent interpersonal and communication skills

• Enthusiastic, self-confident, well-presented, and self-motivated with a strong problem-solving attitude

• Demonstrable success as a Store Manager with a recognized retail brand

• Demonstrated leadership capabilities and consistently exceeding expectations

• People skills with the ability to lead and motivate a team

• Ability to work in high-pressure situations and think on your feet

• Strong business acumen and use of business analytics

• Minimum Education: Any Graduate

• Experience: Minimum 3-5 years of experience in store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience)

RequirementsRequirements:

• Any Graduate with 3-7 years of experience in Automobile/Retail/FMCD/Lifestyle Retail Experience

• Flexibility on time

• Open for Field sales

• Good communication skills

BenefitsSalary: 3.5 LPA to maximum 4.5 LPA CTCNotice period : up to a maximum of 15 days.

Expected salary: Rs.350000 – 450000 per year

Location: Patrasayer, West Bengal

Job date: Wed, 12 Mar 2025 08:01:57 GMT

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