Customer Support Associate (WFH – Part-time, Blended Process)

Job title: Customer Support Associate (WFH – Part-time, Blended Process)

Company: 2COMS

Job description: Job Description :Hiring for Customer Support Associate (WFH – Part-time, Blended Process)at Kolkata, Salary In-hand Salary: ₹5,700 per month.Job Description:We are seeking dedicated individuals to join our team as Customer Support Associates. This is a work-from-home (WFH) opportunity with a part-time, rotational shift schedule. The role requires excellent communication skills in English and a commitment to delivering high-quality customer service.Key Responsibilities:

• Provide exceptional customer support via phone, email, or chat.

• Assist customers with inquiries, troubleshoot issues, and resolve concerns efficiently.

• Maintain a high standard of professionalism and communication with customers.

• Ensure all customer issues are resolved in a timely manner, following company procedures.

Job Details:

• Business Window: 24×7, with rotational shifts.

• Shift Duration: 4.5 hours per shift.

• Training: 17 days of online paid training (9-hour rotational shifts).

• Working Days: 6 days a week, with rotational week offs.

• Leave Policy: No planned leaves during the first 3 months of joining.

• Desktop Provided by the Company.

Requirements:

• Educational Qualification: Minimum of High School (HS) pass.

• Experience: Freshers and experienced candidates are both eligible.

• Language Proficiency: Excellent command of the English language (written and verbal).

• Location: Candidate must reside within 25 km of the Technopolis office, as per Aadhaar card or rent agreement.

RequirementsRequirements:

• Educational Qualification: Minimum of High School (HS) pass.

• Experience: Freshers and experienced candidates are both eligible.

• Language Proficiency: Excellent command of the English language (written and verbal).

• Location: Candidate must reside within 25 km of the Technopolis office, as per Aadhaar card or rent agreement.

BenefitsInterview Process:

• HR Round: Conducted at the office.

• English Test: A language proficiency test will be conducted at the office

Compensation:

• CTC: ₹8,000 per month.

• In-hand Salary: ₹5,700 per month.

Expected salary: Rs.8000 per month

Location: Kolkata, West Bengal

Job date: Wed, 12 Mar 2025 01:04:44 GMT

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